we acknowledge that circumstances beyond your control may lead to you having to make a change of time or cancel your experience and we are here to help you also where is necessary. 

Once booking is canceled within 24 hours or more of pickup time, we are prepared to issue a full refund to you for any tours booked. In less than 24 hours we will not be able to do a refund. 

We apologies for any reason that may cause you to miss out on this extraordinary experience and we look forward to see you in the near future with us.